Privacy Policy

Effective November 12, 2026. This policy explains what information Kwikey Locksmith Services Inc ("Kwikey", "we") collects when you call us, text us, or send a request through this website, and what we do with it.

Information we collect

• Contact details you give us: your name, phone number, email address and service address.
• Details of the job: the lock or vehicle involved, what happened, photos you choose to send, and proof that you are authorized to enter the property or vehicle.
• Call and message records: the date and time of calls and texts with our office, and call recordings where we tell you a call is recorded.
• Payment records: what was charged and how it was paid. Card payments are handled by our payment processor; we do not store full card numbers.
• Basic website data: pages viewed and approximate location from your internet address, used to keep the site working and to understand how it is used.

How we use it

• To give you a price, schedule and carry out the service you asked for.
• To call or text you about that service: appointment confirmations, technician-on-the-way updates, invoices and receipts.
• To keep business, warranty and tax records.
• To prevent fraud and confirm that the person asking for entry is allowed to have it.

Text messages

If you give us your mobile number and agree to receive texts, we text you only about your service request. We do not send marketing texts. Message frequency varies with your job. Message and data rates may apply. Reply STOP at any time to stop texts, or HELP for help. Full details are in our Text Message Terms.

We do not sell, rent or share mobile phone numbers or text-message consent with third parties or affiliates for marketing or promotional purposes. Mobile numbers and consent are shared only with the service providers that deliver our messages (our phone carrier and dispatch software), and only so they can deliver them.

Who we share information with

We share information only as needed to run the business: with the technician assigned to your job, with our dispatch software and phone provider, with our payment processor, and with authorities when the law requires it. We do not sell personal information.

How long we keep it

We keep job, invoice and payment records for as long as business, warranty and tax rules require, and delete or anonymize them when they are no longer needed.

Your choices

• Stop texts at any time by replying STOP.
• Ask us what information we hold about you, or ask us to correct or delete it, by calling 561-328-3308 or emailing kwikeylocksmithservicesinc@gmail.com. We will keep only what the law requires us to keep.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes and contact

If this policy changes, the new version and its date will be posted on this page. Questions: Kwikey Locksmith Services Inc, Greenacres, FL 33467, 561-328-3308, kwikeylocksmithservicesinc@gmail.com.